Dear partners!
Welcome to TESMOBILI.SHOP - we wholesale furniture from China, Turkey and Ukraine.
Thank you for your interest in our products!
🔶 Our terms of cooperation:
🔸 100% payment before shipment
🔸 Pickup from warehouse
🔸 Suggested Retail Price
🔸 Guaranteed for 12 months.
We are always happy and ready to answer any of your questions! For example: stock availability, any additional information on characteristics, prices, photos, videos of goods, order acceptance, questions about shipping your orders, complaints, etc.
Welcome to our office/showroom: Str.Șoseaua Virtuții 22D, 060786 , București, Romania (click on the link to get directions).
🔶 The order of work is as follows:
Order → payment → shipment ✓ satisfied customer ☺
After receiving an order from you, the TESMOBILI.SHOP manager processes it, reserves the goods, sends a confirmation of the possibility of shipping the goods and a proforma for payment. It also contacts you to clarify the method and terms of shipment, if this was not specified in advance in the order. After payment, please send us a confirmation of payment to identify your order.
🔶 Our warehouse: working: Mon-Fri from 07 to 19 by appointment
Str. Sos de Centura 80, Domnesti, Ilfov, Romania
You need to inform in advance a day before 17 00 about the planned shipment, as well as the estimated time, car number, contact person.
After shipment, we take pictures and send you a photo of the loading of the goods. At the time of delivery of the goods, you must accept the goods and check the boxes for integrity. We would appreciate your feedback that you have received the item and the delivery was successful.
🔶 How do we deal with complaints?
You need to fill out a claim form, where you clearly indicate the detailed information and send it to us by email:
🔸 Name of organization
🔸 Invoice number and date
Product name
🔸 Full description of the problem
🔸 Packing photo
🔸 Informative photo (video) of the entire product, as well as in places of the problem from different angles
The TESMOBILI.SHOP manager will contact you and agree on an algorithm for solving the problem.
🔶 Contacts:
☎ Tel/WhatsApp : +40 752 894 403
✉ e-mail: sales@tesmobili.shop
Our website: https://tesmobili.shop
https://www.facebook.com/mobila.tesmobili.ro
https://www.instagram.com/mobila.tesmobili.ro
https://www.youtube.com/@tesmobilishop
Sincerely, TESMOBILI.SHOP